FAQ
General Questions:
What areas do you serve?
We serve Winnipeg and surrounding areas within a 100 km radius. Additional travel charges may apply for longer distances.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC services for urgent repairs and maintenance needs.
Are your technicians licensed?
Yes, all our technicians are fully licensed and experienced professionals.
What types of payment do you accept?
We accept cash, credit cards, and e-transfers. Please contact us for more details on payment options.
Do you provide free estimates?
Yes, we offer free quotes for all our services. Contact us today to schedule your consultation.
Furnace & Air Conditioning Services Questions:
How often should I service my furnace and air conditioner?
We recommend servicing your HVAC systems at least once a year for optimal performance and safety.
What are signs my furnace or AC needs repair?
Common signs include inconsistent temperatures, unusual noises, increased energy bills, or system failures.
Do you install new HVAC systems?
Yes, we offer expert installation for furnaces and air conditioners and can help you choose the right system for your home.
Humidifiers & HRVs Questions:
What are the benefits of using a humidifier?
A humidifier helps maintain proper humidity levels, reducing dryness, irritation, and improving overall comfort.
How often should I clean my HRV system?
HRV systems should be cleaned and maintained at least once a year to ensure optimal ventilation and air quality.
What are signs my humidifier needs maintenance?
If your home feels excessively dry, you notice condensation on windows, or your system isn’t working efficiently, it’s time for maintenance.
Gas Fireplaces, BBQs, and Boilers Questions:
How often should I service my gas fireplace or boiler?
Annual maintenance is essential for safety, efficiency, and to prevent potential hazards.
What are the signs of a gas leak?
Signs include a sulfur or “rotten egg” smell, hissing sounds near gas lines, or a sudden spike in energy bills. If you suspect a leak, contact us immediately.
Do you repair BBQ gas lines?
Yes, we inspect and repair BBQ gas lines to ensure safe and efficient operation.
Maintenance & Scheduling Questions:
How long does a maintenance appointment take?
Most maintenance appointments take 1–2 hours, depending on the system being serviced
Can I schedule service online?
Yes, you can request service or a quote directly through our website using our easy-to-use form.
How far in advance should I schedule my maintenance?
We recommend scheduling seasonal maintenance a few weeks in advance to ensure your system is ready for peak usage.